Terms and Conditions
Terms and Conditions PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. |
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How do I return an item?
Exchange & Refund: Fascinator can only be exchanged or refunded within five working days of purchase with proof of purchase (excluding Hats), as long as you send the Fascinator back immediately without any damage done to it, We will Credit your account if we have to, with the equivalent amount less the postage cost. we cannot refund postage cost as it has already been used for sending the order. Hats can not be refund or exchange.
If your item is damaged in the post we can file a claim. Royal Mail Insures up to 30GBP or Special Delivery as this service insures up to 500GBP UK ONLY.
In case of exchange, you may not have to pay shipping twice but only one exchange will be allowed.
In no case will T Hats Gallery accept liability for damage resulting from you to the Hats after delivery.
T Hats Gallery accepts no responsibility for significant loss of any kind howsoever caused.
Cancellation Policy: If you cancel your order place online before we produce your Hat or Fascinator, you will get a full Refund of your money.
Return Address 2 Chiltern Close Bexleyheath DA7 6SA UK
Please contact customer service for more information on returning an item. Thank you.